Our Care Plans
Designed By Nurses, Built Around Real Lives
Whether you're arranging care for yourself or someone you love, the plan should never feel like a template. We start with a conversation — and end with a tailored, clinically guided care plan shaped by what truly matters to you.
No guesswork. No generic packages. Just a thoughtful, flexible plan built around real life.
What Makes Our Care Plans Different
01. Nurse-Led from Day One
Every care plan begins with a thorough and comprehensive, in-home assessment conducted by a qualified registered nurse. This professional takes the necessary time to understand each individual’s unique health needs, personal lifestyle, preferences, established routines, and specific personal goals.
02. Personalised to the Person
No two individuals are exactly alike — and therefore, no two care plans are going to be identical either. We take into full consideration various important factors such as culture, personal values, individual communication preferences, and even the client’s cherished daily rituals that bring them comfort and joy.
03. Collaborative with Families
We work closely and collaboratively with families and their support networks right from the very beginning of our engagement. You will have a meaningful voice in shaping the care plan to ensure it meets your specific needs, and we will provide you with regular updates and comprehensive care reviews to keep you well-informed throughout the process.
04. Regularly Reviewed & Updated
✓ Every 3 months, at minimum
✓ After any major health event
✓ Whenever you or your family request a change
05. Focused on Outcomes
Our care plans are built not just to care — but to help achieve:
✓ Reduced hospital admissions
✓ Improved mobility and function
✓ Greater emotional wellbeing
✓ Enhanced safety and independence
✓ Peace of mind for families
How We Build Your Plan
01. Initial Contact
Speak with our care consultants for expert guidance, obligation-free.
02. Nurse Assessment
A nurse evaluates health, environment, and goals to create a personalised plan.
03. Care Plan Design
We tailor a care plan using our Five Shapes of Care framework.
04. Care Team Match
We pair you with a trusted caregiver for seamless support.
05. Service Begins
Your care team follows a structured plan with ongoing communication.
06. Ongoing Reviews
Regular check-ins ensure care adapts to changing needs.
How Care Plans Help
✓ Promote independence
✓ Improve safety at home
✓ Reduce hospital visits
✓ Relieve family pressure
✓ Provide emotional stability
✓ Ensure consistency of care
✓ Align care with clinical goals
✓ Enhance Quality of Life
✓ Personalised for Every Need
✓ Support Recovery & Rehabilitation
✓ Encourage Social Engagement
✓ Adapt to Changing Needs
✓ Ease Transitions from Hospital to Home
Why Families Choose Obsidian
✓ Trusted by thousands of families
✓ Experienced, compassionate professionals
✓ Transparent communication every step of the way
✓ Culturally and linguistically diverse care options
✓ Available 24/7 for questions or changes in care
Technology That Supports Your Care
✓ Family portal to track care delivery
✓ Digital health monitoring and alerts
✓ Smart care scheduling and reporting
✓ Secure messaging with your care team
Our Blended Approach
At Obsidian, we don’t box people into services. We shape our care around them — blending support from different parts of our Five Shapes of Care model to create a plan that’s as unique as the person receiving it.
What is a Blended Care Plan?
A blended care plan is a custom-built framework that integrates different types of care to address the full spectrum of a person’s needs. Rather than selecting from rigid “packages,” our nurse-led team designs a plan that reflects the real person — not just their diagnosis.
This means combining clinical expertise, personal care, specialist support, and holistic well-being strategies into one seamless approach. Whether a client requires a mix of medical, emotional, or practical support, we ensure that all elements work together in harmony.
Care is delivered by a small, dedicated team—guided by nurses, clearly documented, and regularly reviewed to ensure it evolves as the person’s needs change.
Beyond Traditional Care Models
Unlike conventional care approaches that separate medical, personal, and social care into distinct services, blended care plans remove those barriers. We take a whole-person approach, ensuring that every aspect of a client’s well-being is considered—whether that means complex medical care, emotional support, or assistance with daily life.
A Dynamic & Evolving Plan
Care needs are rarely static. That’s why a blended plan is not a fixed contract—it’s a living framework that evolves alongside the person’s journey. Whether someone is recovering from surgery, managing a progressive condition, or transitioning from hospital to home, our plans adapt in real time to match their current situation.
Collaboration at the Core
Blended care means seamless collaboration between different professionals. Our nurses, caregivers, therapists, and support teams work together under a unified care plan, ensuring nothing is overlooked. We also coordinate with families, GPs, case managers, and other specialists, making sure care is aligned and consistent.
Empowering Choice & Independence
A blended approach isn’t just about what care is delivered—it’s about how it’s delivered. We prioritise client choice, autonomy, and dignity, ensuring that individuals retain control over their care journey. Whether it's deciding on their preferred caregiver, scheduling flexibility, or incorporating their personal routines, our approach respects individual preferences.
Why This Matters
✓ Less Confusion
One plan, one team, one shared understanding. Families and healthcare professionals stay on the same page with clearly defined roles and expectations.
✓ Better Continuity
Fewer handovers mean deeper relationships. Clients receive care from a familiar, trusted team, reducing stress and building stronger connections.
✓ More Flexibility
As needs change, so does the plan. We adapt in real time, ensuring the right level of care is always in place.
✓ Deeper Respect
We support the whole person, not just the label. Our approach goes beyond symptoms to honour individual choices, lifestyles, and aspirations.
✓ Integrated Well-Being
Blending medical, emotional, and social care creates a more holistic experience, promoting long-term health and independence.
“We call it a care plan — but really, it’s a life plan with dignity at the centre.”
— Obsidian Homecare
Download a Sample Care Plan
Want to see how our plans look in practice?