FAQs

About our homecare services

Frequently asked questions

  • We offer a wide range of homecare services, including but not limited to:

    • Personal care assistance (bathing, dressing, mobility support)

    • Nursing care (medication management, wound care, post-operative support)

    • Dementia and palliative care

    • Overnight and live-in care

    • Companionship and home help

    • Respite care for family caregivers

  • Yes, all our carers and nurses are fully qualified and trained. Our team includes:

    • Registered General Nurses

    • Intellectual Disability Nurses

    • Paediatric Nurses

    • Healthcare Assistants with specialist training

    We also provide ongoing training to ensure our staff remain up to date with best practices.

  • We carefully match carers based on:

    • The client’s care needs and medical requirements

    • Personality and lifestyle preferences

    • Language and cultural considerations

    Before care begins, we introduce the carer to ensure a good fit.

  • Yes! We offer flexible scheduling based on your needs. Whether you need a few hours of support, overnight care, or 24/7 live-in care, we tailor our services to your preferences.

  • Getting started is simple:

    • Contact us – Call, email, or fill out our online form.

    • Free in-home assessment – A registered nurse visits to assess needs.

    • Personalised care plan – We develop a tailored plan based on your preferences.

    • Meet your carer – We introduce the care team before services begin.

  • Yes, we offer short-term care for post-hospital recovery, respite care for family caregivers, and temporary support when needed.

  • Costs vary depending on the level of care required and the duration of visits. We provide clear pricing and personalised quotes based on your needs.

  • Yes, in Ireland, you may be eligible for:

    • Tax relief on homecare costs (up to 40%)

    • HSE funding or Home Support Packages

    • Carer’s Allowance or Carer’s Benefit

    We can guide you through these options.

  • You can claim up to 40% tax relief on home care expenses through Revenue. The relief applies to care provided by professional homecare services like ours. We provide all necessary documentation for your claim.

  • We follow strict guidelines to ensure safe, high-quality care:

    • All staff are Garda-vetted and fully trained

    • Care is overseen by Clinical Nurse Managers (CNMs)

    • Regular care reviews ensure services remain effective

    • Compliance with Irish healthcare regulations and best practices

  • We offer flexible care plans that can be adjusted at any time to accommodate changing health needs.

  • Our care coordinators are always available to discuss any concerns. We prioritise open communication to ensure our clients and families feel supported.

  • Yes! All our carers and nurses are directly employed under PAYE contracts via an accounting company. This ensures:

    • Staff are fully insured and supported

    • Clients receive consistent, high-quality care

    • No employer responsibilities for clients

  • We strive to provide care across multiple locations. Contact us to check availability in your area.

  • Yes! We are always looking for qualified nurses, carers, and support staff to join our team. Visit our “Work with us” page to apply.

Contact us

If you or a loved one require homecare services, or if you're interested in joining our team, get in touch today. Let Obsidian Homecare Services provide the care and support you deserve.